Avid Roofing (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://avidroofing.co

or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including:

• Name
• Phone number
• Email address
• Property address
• Service details or roofing project inquiries

This information may be collected when you:

• Submit a contact form
• Request a roofing estimate
• Schedule a service
• Communicate with our team
• Sign up to receive SMS updates

We may also collect certain non-personal information automatically, including:

• IP address
• Browser type
• Device type
• Pages visited
• Website usage data

2. How We Use Your Information

The information we collect may be used to:

• Respond to service inquiries
• Schedule roofing inspections or services
• Send appointment confirmations and service updates
• Provide customer support
• Improve our website and services
• Communicate with customers regarding projects or estimates

3. SMS Communication & Consent

If you provide your phone number through our website or service request forms, you consent to receive SMS messages from Avid Roofing.

These messages may include:

• Appointment confirmations
• Estimate follow-ups
• Project updates
• Scheduling reminders
• Customer support communications

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP

You may request assistance by replying:

HELP

4. SMS Data Protection

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.

This information is used solely to communicate with customers regarding their service requests.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies may help us:

• Understand how visitors use our website
• Improve website functionality
• Optimize content and performance

Users may disable cookies through their browser settings if preferred.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers that assist in operating our business, such as:

• Messaging platforms
• Website hosting providers
• Scheduling or CRM systems

These providers are only permitted to use your information to support our services.

8. User Rights & Choices

You have the right to:

• Request access to the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

To make a request regarding your information, please contact us through our website.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Avid Roofing
Website: https://avidroofing.co